Terms for using Interprevo.

Version 1.0 · Effective August 13, 2026

These Terms of Use (the “Terms”) are a binding agreement between you and Interprevo, a service operated by its owner in Massachusetts, United States (“Interprevo,” “we,” “us,” or “our”). By creating or joining a workspace, purchasing or using an Event Pass, operating an event, or accessing the service, you agree to these Terms and our Privacy Policy and AI Disclosure. If you act for an organization, you represent that you have authority to bind it.

1. The service

Interprevo is a web-based service that uses artificial intelligence and third-party infrastructure to produce and distribute live interpreted audio. Staff sign in to organization workspaces; listeners ordinarily join anonymously using an event link or QR code. Features, supported languages, capacity, and availability may change as the service develops.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter this agreement. You must provide accurate information, protect your sign-in account and invitation links, and notify us promptly of suspected unauthorized access. An organization administrator controls its members, content, settings, and provider credential. You are responsible for activity authorized through your workspace.

3. Event Pass and extensions

Unless a checkout page or written order states otherwise, one $10 Event Pass permits one event, one 24-hour access window, up to two hours of live interpretation, up to three target languages, up to 100 listeners, terminology and prepared knowledge, and one simultaneous event. It is a one-time purchase with no free trial, subscription, or automatic renewal.

A $5 extension adds 60 live interpretation minutes to the same eligible event. It does not create another event, increase language or listener limits, or automatically renew. An extension may be purchased before or during an event, subject to availability and any displayed extension limit. The event link and QR code remain unchanged. Passes and extensions are nontransferable between organizations or events.

4. Activation, measurement, and expiration

A pass’s 24-hour window begins at the activation time shown in the service, generally the earlier of its scheduled activation or first live start. Preparation alone does not activate a pass unless clearly disclosed. Live time is measured by Interprevo’s server-side records; paused time ordinarily does not count. At expiration or exhaustion, Interprevo may prevent starting or resuming, stop active interpretation safely, close provider connections, and stop issuing listener access. Prepared terminology and knowledge are not deleted merely because a pass expires.

5. Payments, taxes, refunds, and disputes

Prices are displayed in U.S. dollars unless stated otherwise. Stripe or another disclosed payment processor handles payment information; Interprevo does not receive full card numbers. You authorize the displayed one-time charge and are responsible for applicable taxes, provider charges, and connectivity costs.

Except where law requires otherwise, an unused Event Pass may be refunded if requested within 7 days of purchase and before activation, event assignment, or use. Used, activated, expired, or partially used passes and extensions are nonrefundable unless the service failed due solely to an Interprevo-controlled error and we approve a remedy. Contact support@interprevo.com before initiating a payment dispute so we can investigate. Nothing in these Terms limits non-waivable consumer rights.

6. Your OpenAI account and third-party services

You must supply an eligible OpenAI API project credential and maintain your own OpenAI account, billing, credits, permissions, limits, and compliance with OpenAI’s terms. OpenAI usage is not included in Interprevo’s price. Interprevo does not sell or transfer API keys and will not substitute our key or another customer’s credential if yours fails. Google provides identity services; Stripe processes payments; Render, database, networking, and other providers support delivery. Their separate terms and privacy practices apply to their services.

7. Customer content and permissions

You retain your rights in speech, terminology, documents, websites, and other material you provide (“Customer Content”). You grant Interprevo a limited, nonexclusive right to host, process, transmit, reproduce, and transform Customer Content only as reasonably needed to provide, secure, support, and improve the service as described in the Privacy Policy. You represent that you have all permissions, notices, consents, and lawful bases needed to provide the content and authorize its processing, including for speakers, participants, copyrighted works, personal information, and third-party websites.

8. AI output and prohibited reliance

AI interpretation can be inaccurate, incomplete, delayed, offensive, or misleading. It may mishandle names, numbers, pronunciation, context, or specialized terminology. Interprevo is not a certified human interpreter and is not intended as the sole method for medical care, legal proceedings or rights, emergency response, public safety, financial decisions, or other high-risk uses. You must inform participants that output is AI-generated, test important events, use appropriate human review, and provide a qualified human interpreter when circumstances or law require one.

9. Acceptable use

You may not use the service unlawfully; violate intellectual-property, privacy, publicity, confidentiality, or other rights; process content without required authority or consent; harm or exploit minors; distribute malware; evade pass or capacity limits; share or probe credentials or access tokens; reverse engineer or disrupt the service; access another organization’s resources; conduct abusive automated traffic; or use output to misrepresent a human or certified interpretation. We may investigate, restrict, suspend, or terminate access to protect people, the service, providers, or legal compliance.

10. Privacy and security

Our Privacy Policy explains data practices. Maximum Privacy mode is designed not to durably store live audio, transcripts, translated text, or generated audio within Interprevo, but third-party providers may process and retain data under their own settings and terms. No system is perfectly secure. You must not submit regulated, highly confidential, or sensitive material unless you have determined the configuration and provider agreements are appropriate.

11. Intellectual property

Interprevo and its software, design, branding, documentation, and service technology are owned by Interprevo or its licensors and are protected by applicable law. Subject to these Terms and payment, we grant you a limited, revocable, nonexclusive, nontransferable right to use the service for its intended purpose. No ownership is transferred. Feedback may be used without restriction or compensation, provided we do not identify you publicly without permission.

12. Availability and changes

The service may be interrupted by maintenance, network conditions, browser behavior, customer equipment, provider outages, rate limits, account credits, or events beyond our control. We do not guarantee uninterrupted availability, a particular latency, compatibility, or translation result. We may modify or discontinue features, but material changes affecting a purchased unused pass will not retroactively remove its stated core entitlement without an appropriate remedy.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INTERPREVO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO THEY MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTERPREVO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS; OR HARM ARISING FROM AI OUTPUT, CUSTOMER CONTENT, THIRD-PARTY SERVICES, OR UNAVAILABLE EVENTS. INTERPREVO’S TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID INTERPREVO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS LIMIT DOES NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

15. Indemnity

To the extent permitted by law, an organization using Interprevo will defend and indemnify Interprevo from third-party claims arising from its Customer Content, lack of required permissions or notices, unlawful or high-risk use, or material violation of these Terms. This provision does not require an individual consumer to indemnify us where prohibited by applicable law.

16. Termination

You may stop using the service at any time and may request workspace assistance or deletion. We may suspend or terminate access for nonpayment, security risk, unlawful activity, material breach, provider requirement, or service discontinuation. Provisions that by nature should survive—including payment obligations, ownership, disclaimers, liability limits, and dispute terms—will survive.

17. Governing law and disputes

These Terms are governed by the laws of Massachusetts, without regard to conflict-of-law rules, except where your local non-waivable consumer law applies. Before filing a claim, contact support@interprevo.com and allow 30 days for a good-faith resolution. Courts with jurisdiction in Massachusetts may hear disputes, unless applicable law gives you the right to proceed elsewhere. These Terms do not require arbitration and do not waive a right to bring an eligible claim in small-claims court.

18. Changes and contact

We may update these Terms prospectively. We will post the effective date and provide reasonable notice of material changes to account holders. Continued use after the effective date constitutes acceptance where permitted by law; when required, we will request renewed consent. Questions, cancellation, or legal notices may be sent to support@interprevo.com.